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How p999come Handles Your Personal Information

This Privacy Policy covers every piece of information you share with us — when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team.

Account data protectionJazzCash, Easypaisa, Raast payment privacyCookie and device dataYour right to access and deletePakistan-eligible regions only
p999come How p999come Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review, correct or remove your personal data, our support team handles privacy requests directly. Send us your account details and the specific request — we aim to respond within the timeframe required under applicable rules. You can reach us through the channels below.

Team online

Email Privacy Request

Send your data access or deletion request to our support email. Include your registered account name and the specific data you are asking about so we can locate your record quickly.

Live Chat

Open the chat widget from your account dashboard. For privacy questions, select the account and data category so the right team member picks it up without routing delays.

Account Settings

Some data preferences — marketing communication opt-outs and cookie settings — can be managed directly inside your account settings without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Every account on p999come is protected with encrypted connections. Payment sessions involving JazzCash, Easypaisa or Raast run over SSL so your wallet credentials are never exposed to our servers. Here is how we approach each area of data handling.

Cookies and Browsing Data

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can turn off non-essential cookies from the cookie banner without losing account access.

Payment Data Security

We never store your JazzCash PIN, Easypaisa mobile number or Raast IBAN in plain text. Payment details pass through encrypted processors and are tokenised before any record is written to our database.

Data Retention and Deletion

Active account data is kept while your account remains open. If you close your account, we retain records for the legally required period in your eligible region, then delete or anonymise the rest.

Who Can Access Your Data

Only authorised staff with a verified operational need can view personal account data. Access logs are reviewed internally. We never share data with third-party marketers or data brokers.

Your Privacy Policy Questions

Here are the questions we hear most often about how we handle personal data. If yours is not covered below, reach out via live chat or email and we will get you a straight answer.

We collect your name, email address, mobile number and the payment method you register — JazzCash, Easypaisa or Raast. Device and session data is also logged for security purposes when you log in.

No. Your payment details are shared only with the processor routing your JazzCash, Easypaisa or Raast transaction. That processor receives only what is needed to complete the transfer and nothing more.

Send a data access request to our support email or use the live chat in your account dashboard. Include your registered account name and we will compile your data within the applicable response timeframe.

Yes. Submit a deletion request through email or live chat. We will close your account and remove or anonymise your personal data after the legally required retention period for your eligible region has passed.

We use session cookies for login continuity and analytics cookies to monitor page performance on mobile. Non-essential cookies can be switched off from the cookie banner without affecting your account access.

We retain your records for the period required under applicable legal obligations in your eligible region. Once that period ends, your data is deleted or anonymised. The exact timeframe depends on local law where you access our service.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.